Frequently Asked Questions

Chuys is an authentic Tex-Mex restaurant known for bold flavors, generous portions, and fresh ingredients. Our menu features classics like enchiladas, tacos, burritos, nachos, quesadillas, and our legendary green chile recipes — made the way Tex-Mex was always meant to taste.

We source quality ingredients and prepare dishes fresh daily in our Austin kitchen. Whether you're a longtime Chuys fan or experiencing chuy's flavors for the first time, there's something for everyone.

Yes! We offer a wide selection of vegetarian-friendly dishes and can customize many items to be vegan-friendly. Popular plant-based options include:

• Bean and cheese enchiladas with our house green sauce
• Veggie burritos loaded with grilled peppers and onions
• Guacamole and fresh pico de gallo with chips
• Cheese quesadillas and veggie nachos

Ask your server or mention your dietary preference when ordering, and we'll guide you to the best options.

We accommodate gluten-sensitive guests and offer several naturally gluten-free dishes. Corn tortillas, many of our rice and bean sides, salads, and grilled protein dishes are gluten-free. Please inform your server of any allergy or sensitivity when you order.

Important: While we take precautions, our kitchen is not a dedicated gluten-free facility. Cross-contamination is possible. Guests with celiac disease should ask for detailed ingredient information.

Our core Chuys menu stays consistent so you can always count on your favorites. We also introduce seasonal specials and limited-time features throughout the year — think fresh-catch seafood tacos in summer or hearty green chile stews in winter.

Follow us on social media or visit our menu page to stay updated on the latest additions.

Ordering at Chuys is easy and flexible. You can:

• Online: Use our Order Now page to place your order directly
• By phone: Call +1 512-474-4452 and we'll take your order
• In person: Walk in and order at our Barton Springs Rd location

For the quickest experience, we recommend ordering online — it's available 24/7 and lets you browse the full menu at your own pace.

We accept a wide variety of payment methods including:

• All major credit and debit cards (Visa, Mastercard, Amex, Discover)
• Apple Pay and Google Pay (contactless)
• Cash (in-restaurant only)
• Chuys gift cards

For online orders, payment is processed securely at checkout using industry-standard encryption.

We begin preparing your order shortly after it's confirmed to ensure freshness. For modifications or cancellations, please contact us within 5 minutes of placing your order:

• Call us at +1 512-474-4452
• Email [email protected]

After preparation has begun, we may not be able to make changes. For a refund policy, see our Refund Policy page.

We offer both! You can choose from the following fulfillment options when ordering:

• Dine-in — enjoy the full Chuys experience at our Barton Springs location
• Curbside pickup — order ahead and we'll bring it to your car
• To-go pickup — ready when you arrive, no wait
• Delivery — available through third-party delivery partners in select Austin areas

Select your preferred option when placing your order at Order Now.

Absolutely! Chuys catering is perfect for corporate lunches, birthday parties, weddings, office events, and any celebration that calls for Tex-Mex. We offer customizable catering packages with full taco bars, enchilada trays, sides, salsas, and more.

Our catering team handles everything from setup guidance to portion planning. Contact us at least 48 hours in advance for the best availability.

Our catering packages are designed to serve groups of 10 or more guests. For smaller gatherings, our to-go family meals are a great option — ask about our family packs when ordering.

Pricing depends on menu selections and group size. Get in touch via our contact form or call +1 512-474-4452 for a customized catering quote.

For the best availability and experience, we recommend booking catering at least 3–5 business days in advance. For large events (50+ guests) or weekend catering, 1–2 weeks notice is preferred.

We'll do our best to accommodate last-minute requests — call us directly at +1 512-474-4452 to check availability for urgent orders.

Chuys is located at 1728 Barton Springs Rd, Austin, TX 78704 — right in the heart of Austin, near Barton Springs Pool.

Our hours are:

• Monday – Friday: 9:00 AM – 10:00 PM
• Saturday – Sunday: 10:00 AM – 11:00 PM

Hours may vary on public holidays — call ahead or check our Contact page for the latest info.

Yes, Chuys has a dedicated parking lot adjacent to the restaurant available to all guests at no charge. During peak weekend hours, the lot may fill up — we recommend arriving a little early or using nearby street parking on Barton Springs Road.

Bicycle parking and accessible parking spaces are also available on-site.

Yes, Chuys is fully ADA-compliant. Our restaurant features:

• Accessible entrance with no steps and wide doorways
• Accessible restroom facilities
• Reserved accessible parking spaces in our lot
• Staff available to assist guests with any needs

If you have specific requirements, please call us at +1 512-474-4452 before your visit and we'll make all necessary arrangements.

Chuys welcomes both walk-in guests and reservations. For groups of 6 or more, we strongly encourage making a reservation in advance to ensure we have the right seating ready for your party.

To make a reservation, call us at +1 512-474-4452 or use our contact form. Walk-ins are always welcome during regular business hours — we'll seat you as quickly as possible.